Defender Consultancy
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    • Business Information
Defender Consultancy
Contact Us
  • Home
  • Discover
  • Products & Services
  • Client Service Standards
  • Background
  • Business Information
Contact Us

Client Service Standards

Core Principles

Within Budget & Within Reason: Establish the Context & Consult

Define Objectives: Security Product & Services Required

Tailor Security Advice: Develop Security Products & Services 

The Recommendations: Develop Solutions & Consult

Maintain Communication & Collaboration: Monitor & Review Security Advice Over Agreed Timelines

Client Service Targets

  • Increase revenue by protecting liabilities, avoiding fines and legal fees
  • Ensure compliance with Australian and NSW legislation, Australian/New Zealand Standards and Frameworks
  • Reduce the number of security incidents by prioritising prevention treatments followed then by mitigation treatments
  • Considering practicability and feasibility of client needs and budget restrictions
  • Reduce future-security costs by improving long-term security resilience by enhancing physical security of assets and improving security culture
  • Overall review and advice of Governance, Risk & Compliance functions
  • Align security culture to meet Australia`s National Security Threat Level advice

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